error message no record of user found

outlaw55 · Postby **outlaw55** » Mon Aug 25, 2014 3:09 pm

help help help...

cant not sign into game... come up saying no record of user found

Postby **Tolakram** » Mon Aug 25, 2014 4:26 pm

You need to provide more information.

What server?
What client version?

We can only help with DOL development questions, Storm, and Storm D2 here.

outlaw55 · Postby **outlaw55** » Mon Aug 25, 2014 6:14 pm

Server genesis

dll 1.109

Postby **Tolakram** » Mon Aug 25, 2014 6:40 pm

Server genesis

dll 1.109

You need to contact genesis, they may not see this message. Look at their homepage for contact information.

Postby **Argo** » Fri Aug 29, 2014 5:46 pm

on genesis you have to create an account in the forum first. no way to go straight over the portal.

regards

Argo

Walzin · Postby **Walzin** » Fri Sep 12, 2014 7:38 pm

Have you been able to register an account yet? If not PM me and i will help you through the process.

shanegru63624 · Postby **shanegru63624** » Sat Oct 18, 2014 5:18 am

this error.. means no account found.. genesis did a 3 day rollback.. if you made the account at that time.. the account dont esist.. just login to genesis forum.. if you have no account.. make one.. then make a game account.happy rollback

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